When we think about the future of work, we’re bombarded with images of streamlined processes, high-res specifications and an abhorrence of anything archaic. Communications in the workplace have shifted vastly in the past 10 years, and by all accounts are set to evolve even further in the next decade.
So, in a world were instant messenger is readily available and Skype meetings link employees across the globe, why are we still reliant on outdated and outmatched work emails?
Across the world, 149,513 emails are sent each minute of each day – with the average office-based employee receiving 121 emails every 24 hours. How often do you complain about the state of your inbox? A constant and never-ending stream of cold marketing, of CC’d threads and untargeted emails have left employees feeling despondent.
A recent report from Atos Origin found that the average employee wastes 40% of their week dealing with internal emails – or, in other words, emails that add zero value to an organization. Just imagine if we had a more streamlined and efficient way of communicating – both inside the office and with clients.
We asked HR Tech News’ audience their thoughts on emails – and which tool they believe would replace the outdated modem.
“Teams co-locating will improve communication and simplify dependency on communication mediums,” explained Shridhar Kumar, head of product & HR transformation at Tesco. “The trends towards short and crisp messaging services. The idea would be to move towards seamless interactions and nothing better than collocates teams, so they can ‘talk’ to each other, which though antiquated is still the best form of communication between humans.”
The notion of returning to a text-based messaging system is a popular one, as Anil Aphale, sales manager at First Advantage: “Many technology vendors in the HR space are going full circle with Text Messages back on the agenda. A text has a sense of urgency attached to it where as an email cannot always be accessed immediately.”
In an effort to avoid overloaded inboxes employers might opt for a simple text-based system, which allows for a more streamlined approach. Alternatively, employers could look to the latest offering of HR Tech – voice-based apps.
HR Tech News recently interviewed Shawn Kanungo, founder of Silver – a voice technology company. He believes that vocal tech is the next big thing for workplace communication.
“Essentially, we’re trying to create the next generation of services on top of Amazon Alexa and Google Home,” he explained. “As a society, we’re really just at the starting point of what we can do with this new tech – not only in terms of integrating it into existing businesses but building whole new apps on top of these platforms.
“Consider Apple’s iOS –people have built thousands of apps on top of that platform. Right now, we have Amazon Alexa and Google Home – what we want to do is help businesses create workplace apps on top of these two products.”
Speaking of archaic workplace habits, HR Tech News recently reported on the top three most outdated tech systems. How many do you still use?