From traditional jobs to ‘super jobs’, work in the digital age will transform into machine-powered, data-driven roles, according to the 2019 Global Human Capital Trends report from Deloitte.
Analysts predict new technologies won’t just augment routine tasks – they will also broaden the scope of one’s work and redefine roles.
“Even though the workplace is being transformed by AI, robotics, and automation faster than many people expected, our research found that organizations are adapting along with the change,” said David Brown, lead partner for Deloitte Human Capital.
“The concept of a job is fundamentally changing. Paradoxically, to be able to take full advantage of technology, organisations must redesign jobs to focus on finding the human dimension of work.”
Examples of ‘super jobs’
Jobs of the future will focus less on routine, thanks to the advent of machines that will handle repetitive tasks.
“This will create new roles that we call ‘super jobs’: jobs that combine parts of different traditional jobs into integrated roles that leverage the significant productivity and efficiency gains that can arise when people work with technology,” Brown said.
For instance, a controller working for a mining operations center in one part of the world and “remotely managing” the logistics for a fleet of autonomous mining trucks in a different continent has a super job; so does a doctor operating via telemedicine on a patient in a different city.
In both examples, the controller and doctor are “enhancing human skills with technology,” according to analysts from Deloitte.
Super jobs, Brown said, require problem-solving, communication, interpretation, and design skills. These roles rely on skill sets across multiple business domains and open up “opportunities for mobility, advancement and the rapid adoption of new skills desperately needed today.”